FAQs Page

Here you can find answers to some of our most frequently asked questions

-Q: At what age do puppies go to their new homes?

-A: 8 weeks old

-Q: Do we ship our puppies?

-A: Yes. We have several options to get your puppy to you. We offer a Fly Nanny Service at any time of the year, to anywhere in the US, as well as Cargo Delivery options for shorter flights if the weather permits.  Read more here. We use a pet service that can drive puppies across the border and deliver to Canada.

-Q: Does the deposit go towards the total cost of the puppy? 

-A: Yes. Click here for more information about pricing and deposits.

-Q: What forms of payment do you accept?

-A: We accept all major credit cards, Paypal, Venmo, Zelle, Wire transfers, Cashiers checks and of course cash.

-Q: What kind of puppy food do you use?

-A: Purina Pro Plan Focus Large Breed Puppy. Click here for the link to our puppy checklist that includes everything you need to know to get ready for your puppy to come home.

-Q: Will the puppies noses fill in from pink to black?

-A: Yes, by 8 weeks most puppies noses will be black.

-Q: What vaccinations will my puppy have when they come home?

-A: When your puppy comes home it will have it’s first vet check, 8 week vaccination and will have been dewormed. You will need to schedule an appt with your vet for their 12 week and 16 week vaccinations.

-Q: What size collar will my new puppy need?

-A: Puppies up to 10lb need 12” or less/ 11-25 lb 11”-15” / 25-55 lb 13”-18”/ 56-100 lb 16”-24”. Most of our puppies are around 10-20lbs when they go home depending on a few factors, breed and litter size.

-Q: how long can I stay on the deposit list before selecting a puppy?

-A: Our deposits are nonrefundable but always transferable for up to two years.

-Q: Is my deposit refundable?

-A: All deposits are nonrefundable.

-Q: Do you remove dew claws?

-A: We made the decision several years ago, after discussing it with our vets, not to remove our puppies dew claws. You are welcome to give us a call if you would like to know more about why we made that decision.

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Montana Berner's - Breeders of exceptional Bernese Mountain Dogs

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